We generate profit by applying ready-made solutions for business development and keepюing clients.

We give the maximum sales growth by inbound and outbound telemarketing.

TO BEGIN WE NEED:</p

• product’s description;
• contact base;
• KPIs.

YOU RECEIVE:

• sales-скрипт;
• recruiting and training the team on a pilot project;
• launching a pilot;
• snap-acting control and online monitoring;
• daily results’ analysis -> script correction and KPIs;
• forming a permanent team;
• launching a project.

MEASURABLE RESULT:

• online sales reporting;
• clients’ reviews & products’ proposals.

INCREASING LOYALTY, INCREASING REVENUE:

• «day-to-day» customer support and CSI more than 95%;
• continuous monitoring and increasing the FCR meaning solving the client’s request at the first cal;
• analytics for inbound customer calls including secondary calls, non-standard questions, etc. It serves to improve satisfaction and reduce costs.

GUIDED BY EFFICIENCY.
BASED ON EXPERTISE