Insurance companies are always interested in high sales and customer base increase. Our experience and technologies help to increase sales of insurance products and successfully renew health insurance cards

WE PROVIDE:

• Maintaining the customer service quality by improving business communication standards and assuring information security
• Increasing profitability of existing customers by using more efficient sales channels for insurance products and services
• Losses settlements
• High-quality customer service is the main competitive advantage of an insurance company. We provide information services for clients, including the formation of health insurance cards and sending them to the client by e-mail or by mail

 

VOXYS offers high-tech telemarketing solutions and expert examination aimed at improving (boosting) the customer life cycle:

• Informing on insurance products and partner’s services
• Increase in sales
• Underwriting
• Professional consulting
• Customer retention with increasing his average spend

VOXYS provides all the communications with your potential and current customers by organizing a modern outsourced omnichannel communication center. You’ll just need to optimize cost, achieve a new quality of customer service, increase competitiveness and maintain a positive reputation

 

UNDERWRITING FOR INSURANCE COMPANY

Data gathering and analyzing data to assess and classify insurance risks to make effective business decisions

 

TELEMARKETING FOR INSURANCE COMPANY

Attracting potential customers by using modern informing and auto-informing technologies

 

INCREASE OF CLIENT BASE

Connecting and using the most effective sales channels for insurance products and services

 

CUSTOMER LOYALTY MANAGEMENT

• Expert consulting support for clients at all the interaction stages with the company
• Customer Satisfaction Assessment
• Creating strategies for successful processing of any claims and objections
• Loyalty programs support

 

REDUCING CUSTOMER CHUMP WITH INCREASED INCOME FROM EVERYONE

• Customer churn monitoring, identifying causes and improving service efficiency
• Analyzing individual customer needs and developing effective algorithms for informing on new promotions, products, services, individual terms of service, etc.

 

SUPPORT TO INSURANCE COMPANY EMPLOYEES

• Reception Help desk staff support
• Training and testing of a regular contact center operators
• Evaluating the service quality by using dialogue records and the «mystery shopping» system

 

WE GUARANTEE TOTAL INFORMATION SECURITY AND PERSONAL DATA PROTECTION

 

THE TOP INSURANCE COMPANIES TRUST US

• We provide high sales ratings and launch new directions for insurance projects asap
• We always provide a high-level dialing and high-quality dialogues
• Certified coaches train and develop staff to the client's tasks

 

CASE

We have increased a client’s customer base by 6 times in a year