LEAD GENERATION
Get more clients daily!
Aligned to your purposes, Voxys answers all the questions and needs of your potential clients, increasing loyalty to your business. We create a funnel to attract highly-targeted leads.
TO BEGIN WE NEED:
- product’s description;
- targeted lead’s identification;
- KPIs.
YOU RECEIVE:
- technical feasibility;
- sales script;
- recruiting and training the team on a pilot project;
- launching a pilot;
- daily results’ analysis -> script correction and KPIs;
- forming a permanent team;
- launching a project.;
MEASURABLE RESULT:
- online lead report;
- clients’ reviews & products’ proposals.
INCREASING LOYALTY, INCREASING REVENUE:
- «day-to-day»customer support and CSI more than 95%
- continuous monitoring and increasing the FCR meaning solving the client’s request at the first call;
- analytics for inbound customer calls including secondary calls, non-standard questions, etc. It serves to improve satisfaction and reduce costs.
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15%
Improvement of efficiency in lead processing by
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Lead time reduction
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Reducing the cost per lead (CPL)
Кейсы
Communication Channels
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Incoming Calls
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Outgoing Calls
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Chats
Platform
AI ASR ML
Speech analytics and artificial intelligence
A-ZONE
The communications center operator’s workstation
QMT
A unique system of monitoring and managing the quality of team members' work
RPA
Voice robots and robotic functionality
WFM
Human Resource Management System
Screen Script
Universal script builder
V-rec
Recording dialogues and screens
Smart Logger
Quality management system and analysis of I / O with clients
Voice Navigator
Voice Interaction System (IVR)
Personnel training and assessment system
Shared Objective -
Common Result
You can do it.
We will help.