Voice Interaction System (IVR)
A must have for any modern communications center
Voice menu consists of pre-recorded messages and a customized greeting
Ability to implement any number of IVR branches using tone dialing or speech recognition systems
IVR allows to:
- Receive multiple calls at the same time, significantly reducing the number of missed calls
- Distribute calls to the most competent specialists, saving the client's time
- Implement any number of the interactive menu branches using tone dialing or speech recognition systems
- Automatically provide customers with the necessary information about the company, products and services
- A well-chosen combination of musical background, the speaker’s voice, and the right lexis creates a nice impression, improves the company’s image, and increases customer loyalty
Shared Objective -
You can do it.
We will help.