A must have for any modern communications center

Voice menu consists of pre-recorded messages and a customized greeting

Ability to implement any number of IVR branches using tone dialing or speech recognition systems

IVR allows to:

• Receive multiple calls at the same time, significantly reducing the number of missed calls
• Distribute calls to the most competent specialists, saving the client's time
• Implement any number of the interactive menu branches using tone dialing or speech recognition systems
• Automatically provide customers with the necessary information about the company, products and services
• A well-chosen combination of musical background, the speaker’s voice, and the right lexis creates a nice impression, improves the company’s image, and increases customer loyalty