Working with us helps your business to be more competitive in the market by improving the quality of customer service, optimizing time and costs for non-production functions.

• Providing a high-level customer service
• Outsourced non-production functions (technical support, sales, recruitment, reception)
• Strengthening and maintaining brand reputation

VOXYS has 20+ of experience, knowledge and state-of-the-art technology

 

WE OFFER

• Launching a multichannel outsourced communications center
• Telemarketing to attract new customers and increase sales
• Marketing research and analytics
• Strategies for managing customer loyalty and retention with an increase increasing the average spend

 

MULTI-CHANNEL COMMUNICATION CENTER

• Outsourced professional service for receiving orders and sales, information inquiry support, dispatch service and technical support
• The most modern technological infrastructure and using all communication channels with customers
• Dynamic scaling and uniform service standards for all territories of the partner's presence
• 24/7 service
• Customer database maintenance
• Transparent online reporting system

 

INCREASING CLIENT BASE

• Identifying and using the most effective sales channels for products and services
• Implementing inbound and outbound telemarketing technologies to attract customers and develop sales

 

MARKETING RESEARCH & ANALYTICS

• Tracking the dynamics of changes in consumer preferences and the market
• | Maintaining an up-to-date customer database
• Data gathering through customer surveys to develop marketing campaigns and special offers

 

CUSTOMER LOYALTY MANAGEMENT

Providing analytical information to improve service quality and customer loyalty

 

WE GUARANTEE TOTAL INFORMATION SECURITY AND PERSONAL DATA PROTECTION