SUPERPROFIT

Get superprofit by selling additional services and products.

Use one of the easiest ways to develop the business which is upselling & cross-selling to the current customers.

 

TO BEGIN WE NEED:

  • product’s description;
  • contact base, leads;
  • KPIs.

YOU RECEIVE:

  • technical feasibility;
  • sales-script;
  • recruiting and training the team on a pilot project;
  • launching a pilot;
  • daily results’ analysis -> script correction and KPIs
  • forming a permanent team;
  • launching a project.

MEASURABLE RESULT :

  • online sales reporting;
  • clients’ reviews & products’ proposals.

INCREASING LOYALTY, INCREASING REVENUE:

  • «day-to-day» customer support and CSI more than 95%;
  • continuous monitoring and increasing the FCR meaning solving the client’s request at the first call;
  • analytics for inbound customer calls including secondary calls, non-standard questions, etc. It serves to improve satisfaction and reduce costs.
  • 15%

    Increase in sales of the additional services

  • 15%

    Increase in the average spend

  • 10%

    Guaranteed sales in related product

Communication Channels

  • Incoming Calls

  • Outgoing Calls

  • Chats

Shared Objective -
Common Result

For Partners

You can do it.
We will help.

Careers