Do you want to increase your customer's average check and expand your customer base, but don't know where to start?

Become our partner and you’ll see the first results already in a month!

WE NEED:

• product’s description;
• KPI;
• contact base.

YOU RECEIVE :

• CRM development or organization of access to the Customer's system, project’s technical configuration;
• recruiting and training a qualified staff;
• sales-scripts (cross-selling, upselling, related products, accessories, etc.);
• fast and uninterrupted order processing;
• effective handling of complaints and claims;
• capabilities of automated services;
• daily analytics of team members performance.

YOUR RESULT:

• increase of the speed of receiving and processing an order;
• increase of interest in the product and an increase in the average check;
• high efficiency of promotions and loyalty programs;
• growth of customer loyalty.

INCREASING LOYALTY, INCREASING REVENUE:

• «day-to-day» customer support and CSI more than 95%;
• continuous monitoring and increasing the FCR meaning solving the client’s request at the first call;
• analytics for inbound customer calls including secondary calls, non-standard questions, etc. It serves to improve satisfaction and reduce costs.