The client is the most important in any business.

We provide complex support to your client via any communication channel.

WE NEED:

• choice of communication channels with clients (calls, chats, email, social media: forums, social nets);
• KPI

WE OFFER:

• setting up of inbound/outbound campaigns;
• implementation of chats / setting up chat bots;
• implementation of CRM for processing social networks;
• recruiting and training of staff based on the specifics of the communication channel;
• a unified approach to service in all channels of interaction with the client;
• daily data collection and analytics for each communication channel.

YOUR RESULT :

• reating a positive image of a customer oriented and technological company;
• reduction in the cost of maintaining voice channels;
• increase in the speed of communication with a client, expanse of communication channels, reach of a new audience;
• the ability to quickly exchange of media information (files, videos, photos);
• improvement the quality of service and increase customer loyalty.