LOYALTY PROGRAM MANAGEMENT SUPPORT
We guarantee an increase in the percentage of customers kept in the loyalty program. We increase your client's satisfaction and return them to the program.
- product’s description;
- full support of loyalty programs, unified in all communication channels;
- informing clients on the program’s possibilities and benefits;
- training for operators allowing to increase customer loyalty;
- opportunities for automated informing clients
- receiving product proposals and feedback on loyalty program from customers.
- increase of loyalty and interest in the company's product or services;
- increase of customer activity, customer demand for products and services.
Increase in the share of customers who have used the loyalty program and customer demand
CISCO Unified Contact Center Enterprise
Unified Contact Center Enterprise
AI ASR ML
Speech analytics and artificial intelligence
The communications center operator’s workstation
A unique system of monitoring and managing the quality of team members' work
Voice robots and robotic functionality
Human Resource Management System
Universal script builder
Recording dialogues and screens
Quality management system and analysis of I / O with clients
Voice Interaction System (IVR)
Personnel training and assessment system