PAYMENT REMINDER
We will reduce the accounts receivable of your clients by promptly informing them about the debt via omni-channel communication, including robotic services.
WE NEED:
- borrowers database;
- information on the loan terms (amount, repayment schedule options, repayment methods).
YOU RECEIVE:
- timely informing the borrower about the need to make the next payment;
- informing the borrower on the formed debt;
- informing on possible sanctions from the bank (based on an agreement);
- informing on methods of debt repayment
- wide opportunities of the use of automated services (sms, e-mail letters, autoinformer).
RESULT:
- prevention of delays in loan payments;
- reduction of the duration of delays;к
- reduction of clients' debts, as well as increasing their loyalty by raising awareness of the conditions and possibilities of debt repayment.
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Decrease in receivables
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Reduction in the cost of informing customers
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Increased customer loyalty
Communication Channels
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Incoming Calls
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Outgoing Calls
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Chats
Platform
AI ASR ML
Speech analytics and artificial intelligence
A-ZONE
The communications center operator’s workstation
QMT
A unique system of monitoring and managing the quality of team members' work
RPA
Voice robots and robotic functionality
WFM
Human Resource Management System
Screen Script
Universal script builder
V-rec
Recording dialogues and screens
Smart Logger
Quality management system and analysis of I / O with clients
Voice Navigator
Voice Interaction System (IVR)
Personnel training and assessment system
Shared Objective -
Common Result
You can do it.
We will help.