RISK ANALYSIS
Underwriting.
We assess the risks to decide on granting a loan to your client. We help with risk management and lending efficiency improvement.
WE NEED:
- application for underwriting (questionnaire + documents of the borrower)
- evaluation of the borrower’s creditworthiness;
- credit history and collateral’ analysis;
- risk assessment when making a decision on granting a loan.
RESULT:
- the most accurate risk assessment and the most balanced decision of loan granting;
- the individualized decision of load-granting based on the personal data of the Borrower.
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Minimizing the risks of non-payment of debt
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Increase in the share of granted loans because of the formation of individual conditions for a loan issuing
Communication Channels
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Incoming Calls
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Outgoing Calls
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Chats
Platform
AI ASR ML
Speech analytics and artificial intelligence
A-ZONE
The communications center operator’s workstation
QMT
A unique system of monitoring and managing the quality of team members' work
RPA
Voice robots and robotic functionality
WFM
Human Resource Management System
Screen Script
Universal script builder
V-rec
Recording dialogues and screens
Smart Logger
Quality management system and analysis of I / O with clients
Voice Navigator
Voice Interaction System (IVR)
Personnel training and assessment system
Shared Objective -
Common Result
You can do it.
We will help.