INTERVIEW
Get fast and reliable information about your customers’ expectations and needs
VOXYS organizes a telephone survey or interview of your real or potential customers in Russia
WE NEED:
- formulation of the survey’s purpose and / or questionnaire
- database of clients, target product or service
WE OFFER:
- detailed survey script and a draft questionnaire
- professional consultants and modern technologies for the implementation of the task
- the collecting information process’ control at each stage
- prompt processing of responses using modern technologies
- results in the form of a detailed report
- the ability to inform the client on new products or services during communication with the client
YOU WILL BE ABLE TO :
- save time and budget for getting high-quality feedback from clients
- measure the effectiveness of marketing campaigns before, after or during their implementation
- update customer databases
- find additional opportunities for business development
Communication Channels
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Incoming Calls
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Outgoing Calls
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Chats
Platform
AI ASR ML
Speech analytics and artificial intelligence
A-ZONE
The communications center operator’s workstation
QMT
A unique system of monitoring and managing the quality of team members' work
RPA
Voice robots and robotic functionality
WFM
Human Resource Management System
Screen Script
Universal script builder
V-rec
Recording dialogues and screens
Smart Logger
Quality management system and analysis of I / O with clients
Voice Navigator
Voice Interaction System (IVR)
Personnel training and assessment system
Shared Objective -
Common Result
You can do it.
We will help.