CSI, NPS SCORE

Do you want to analyze the level of satisfaction, commitment, and loyalty of your customers?

You definitely have to come to us!

Regular monitoring of customer satisfaction index (CSI) and loyalty index (NPS) will allow you to continuously improve service, retain customers, and increase profits.


WE NEED: 

  • customer database;
  • parameters for measuring satisfaction with a company, its specific product or service.

WE PROVIDE: 

  • organization of customer survey using modern communication channels (SMS, Push notifications, messengers, phone);
  • results analysis with a report.

YOU WILL BE ABLE TO:

  • identify the shortcomings of the current marketing policy;
  • evaluate the quality of your service from the point of view of the consumer and work out mistakes;
  • develop new incentive promotions and reduce customer churn;
  • increase profits by improving products and services or developing new ones, according to the needs of the target audience.

Communication Channels

  • Incoming Calls

  • Outgoing Calls

  • Chats

Shared Objective -
Common Result

For Partners

You can do it.
We will help.

Careers