In October we have started a new project in Volgograd for one of the Russian auto retail market leaders, the official dealer of over 10 foreign auto groups.

in detail 

In October we have started a new project in Volgograd for one of the Russian auto retail market leaders, the official dealer of over 10 foreign auto groups.

10 our specialists complete the following tasks:

• Increase in sales conversion
• Customer support
• Clients’ return to the company
• Determination of the client’s interest type and interchange
• Creating and maintaining a CRM card
• Handling inbound phone and web traffic
• передача клиента на следующий уровень принятия решения по его запросу или получения им дополнительной специальной информации кредитование, страхование, оценка, лизинг, приобретение автомобиля на юридиTransferring the client to the next decision-making level at his request or receiving additional special information (lending, insurance, appraisal, leasing, purchase a car for a legal entity)
• Passing the received information from the client into the CRM card and its transfer

Launching of the incoming line is the next step of the project.